SBSUM Blackbaud Database Manager

Position Description

JOB DESCRIPTION.

Second Baptist School University-Model® (SBSUM) is seeking a full-time BLACKBAUD DATABASE MANAGER for the 2023-2024 school year.

• Reports To: Director of School Operations
• Work Hours: 7:30 AM – 4 PM
• Work Calendar: Eleven Months

RESPONSIBILITIES & DUTIES.

Essential functions of the job include, but are not limited to the following:

• Manage, maintain and support the student information system (SIS) and learning management system (LMS).
• Set up, manage and troubleshoot features within the system in
  support of critical educational processes such as class and team pages, course scheduling, attendance and grading.
• Create lists and reports for the purpose of addressing user requests and maximizing system support.
• Create and upload data import files (for calendar events, constituent data, athletic schedules, etc).
• Administer and maintain user permissions and group permissions for the databases.
• Develop, maintain and control the standards for database information and its usage; create and maintain database security, integrity, reliability and availability.
• Develop and maintain written procedures and documentation to support the effective and efficient operation of the school systems.
• Review, recommend, and assist in the development of proposals and implementation phases of applications added to database systems in support of providing students and staff a variety of high quality technical features.
• Organize and conduct training and user meetings in the use and maintenance of database systems for the purpose of disseminating information and maximizing the use of programs.
• Prepare written and visual materials (e.g. procedures, documentation, screencasts, etc.) for the purpose of documenting activities, providing written reference and/or conveying information.
• Respond to inquiries and provide advice and assistance to users for the purpose of assisting in the use of various system functions.
• Work directly with Blackbaud support to troubleshoot issues and ensure accurate processes are being followed.

KNOWLEDGE/SKILLS/ABILITIES REQUIRED.

To perform this job successfully, candidates must have:

• Strong interpersonal and communication skills to work effectively with all areas of the school and support their needs when related to the system.
• Knowledge of and previous experience with website platforms and management tools.
• Excellent collaboration and problem-solving skills.
• Exceptional written and verbal communication skills to provide clear guidance, instructions or information.
• Skills in organizing resources, establishing priorities and performing complex tasks while managing multiple projects.
• Strong organizational and multitasking skills and personal time management to meet tight deadlines.
• Appreciation, understanding and knowledge of the SBSUM mission, vision and core values.

CANDIDATE SUMMARY.

We seek the following in qualified candidates:

• A communications, marketing or technology-related degree from an accredited institution.
• A strong Christian testimony and a calling to serve as a positive Christian role model to our students and families.
• A heart to provide exceptional customer service to all members of the community.
• A desire to lead and support all school-wide initiatives.
• A responsible steward of the school’s resources and a personal commitment to accurately represent the excellence of Second Baptist through a well-maintained website.

An advanced degree, independent school teaching, coaching and prior knowledge of Second Baptist Church and School are all considered a plus.